Shipping

US Domestic Shipping

Exciting news! We are thrilled to announce that we are currently shipping our delightful Flavour Goods line directly to consumers. While our spice, herb, and tea products are not available for shipping just yet, stay tuned as we are diligently working to bring you these exceptional additions to our collection soon. Get ready to elevate your culinary experience with the finest flavors - your kitchen is about to become a haven of taste and aroma!

International Shipping

We do not offer international shipping services. Our focus is on providing exceptional service to our domestic customers, and we appreciate your understanding in this matter. We are actively exploring options to expand our shipping capabilities to international destinations in the future.

Returns

We want you to be completely satisfied with your purchase from Flavour Spice and Tea. If, for any reason, you are not pleased with your order, please review our return policy below:

Original Packaging

We accept returns for any unopened and unused items within 30 days of the purchase date. To initiate a return, please contact our customer service team at info@shopflavour.com for assistance. Please ensure that the product is in its original packaging.

Damaged or Error in Order

In the rare event that your order arrives damaged or there is an error with the items received, we are committed to making it right. Contact our customer service team within 30 days of receiving your order, and we will arrange a return at no cost to you.

Return Process

To initiate a return, please contact our customer service team at info@shopflavour.com. We will guide you through the return process and provide you with a return authorization if applicable.

Refunds

Refunds will be processed once the returned items are received and inspected. Please allow 5-7 days for the refund to be reflected in your account. Refunds will be issued to the original payment method.

Contact Information

If you have any questions or concerns regarding our return policy, please reach out us at info@shopflavour.com.